Our Pledge to You
CT Health is committed to improving the health of the people of Connecticut, especially those who historically have been unserved and/or underserved. The foundation acknowledges the importance of partnerships to creating good health and equitable health care for all people in Connecticut. Good partnerships involve each partner’s making meaningful contributions based on knowledge, skill, experience and the creation and distribution of resources. In its commitment to being a good partner, CT Health promises to work toward achieving its mission with transparency, responsiveness, accessibility and fairness.
Transparency
In order to ensure transparency of operations, the foundation provides clear, consistent communications to the public, its grantees and potential applicants. Clear and concise explanations of the grant application assessment and review process, guidelines and directions for how and when to apply for a grant, information about its priority areas, grants awarded and other pertinent information regarding the organization are posted on the CT Health website. The foundation staff is available to answer questions about the grant application and review process during regular business hours (Monday- Friday from 8:30 a.m. to 5 p.m.).
Responsiveness & Accessibility
The foundation values its established and potential relationships with the public. CT Health promises to treat each person and organization with respect and dignity. The foundation is always seeking partnerships and collaborations that will address critical challenges and barriers to the health of Connecticut’s most vulnerable communities. To this end, CT Health is committed to being culturally and linguistically responsive to the diverse needs of various communities.
The foundation welcomes all inquires from the public, grantees, and applicants, and promises to be responsive to all who make contact with it. CT Health staff will clearly communicate what can be done immediately, what will take longer, when a request will be responded to and the name of the person most qualified to handle the inquiry.
If anything changes from what was initially agreed upon, staff will provide a status report and explain any new steps.
Typically, foundation staff is available to respond to inquiries weekdays from 8:30 a.m. to 5 p.m. Voicemail and email messages will be returned within two business days; mailed correspondence will be acknowledged within five business days.
Fairness
CT Health is a mission-driven organization that is driven by–versus responsive to–priority areas and strategies developed and accepted by its board of directors. The foundation establishes polices and procedures to ensure that all funding applications are assessed in a uniform way to determine whether they are responsive to a priority area and its strategic plan. In an effort to promote fairness, the foundation promises to: provide clear and consistent messages about the grant-making process; provide clear and consistent direction regarding the grant review and approval process; communicate in a timely and thorough manner award decisions; and where appropriate, communicate the reasons why an application was denied funding.
