Do you CQI?

June 28, 2011

The answer for the foundation is, yes! We’ve been “doing” CQI (Continuous Quality Improvement) for about six months now.

If you’re not familiar with this process improvement methodology, look no further. SigmaWorks Consultant Lorenz (Larry) Finison, PhD, along with CT Health President and CEO Patricia Baker are here to explain it for you. Larry has spent a dozen years training people in using CQI, particularly in non-profit environments (and he’s been one of our consultants for six years).

In this video, the two of them discuss:

  • Why we’re using CQI
  • What is CQI?
  • The benefits of CQI for nonprofits
  • How it fits in with systems change
  • What we’re learning

 

Are you using, or have you ever used, CQI at your organization? What was your experience with it?

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