The Connecticut Health Foundation (CT Health) is committed to improving the health of the people of Connecticut, especially those who historically have been unserved and/or underserved. The foundation acknowledges the importance of partnerships to creating good health and equitable health care for all people in Connecticut. Good partnerships involve each partner’s making meaningful contributions based on knowledge, skill, experience and the creation and distribution of resources. In its commitment to being a good partner, CT Health promises to work toward achieving its mission with transparency, responsiveness, accessibility and fairness.
Transparency:
In order to ensure transparency of operations, the foundation provides clear, consistent communications to the public, its grantees and potential applicants. Clear and concise explanations of the grant application assessment and review process, guidelines and directions for how and when to apply for a grant, information about its priority areas, grants awarded and other pertinent information regarding the organization are posted on the CT Health website and our annual report. The foundation staff is available to answer questions about the grant application and review process during regular business hours (Monday- Friday from 8 a.m. to 5 p.m.).
Responsiveness & Accessibility:
The foundation values its established and potential relationships with the public. CT Health promises to treat each person and organization with respect and dignity. The foundation is always seeking partnerships and collaborations that will address critical challenges and barriers to the health of Connecticut’s most vulnerable communities. To this end, CT Health is committed to being culturally and linguistically responsive to the diverse needs of various communities.
The foundation welcomes all inquires from the public, grantees, and applicants, and promises to be responsive to all who make contact with it. CT Health staff will indicate what can be done immediately, what will take longer, when a request will be fulfilled and the name of the person most qualified to handle the request.
If anything changes from what was initially agreed upon, staff will provide a status report and explain any new steps.
Foundation staff are typically in the office and available to answer calls weekdays from 9 a.m. to 5 p.m. If a message is left, staff will return the call within two business days of receipt. Emails are also typically returned within two business days of receipt. Staff will acknowledge letters within one week of receipt.
Fairness:
CT Health is a mission-driven organization that is responsive to priority areas and strategies developed and accepted by its board of directors. The foundation establishes polices and procedures to ensure that all funding applications are assessed in a uniform way to determine whether they are responsive to a priority area and its strategic plan. In an effort to promote fairness, the foundation promises to: provide clear and consistent messages about the grant-making process; provide clear and consistent direction regarding the grant review and approval process; communicate in a timely and thorough manner award decisions; and where appropriate, communicate the reasons why an application was denied funding.
