Blog Post

The Listening Project: What Coverage Really Means

Today’s post is by Patricia Baker, President and CEOPat-Baker-0071, CT Health Foundation

While the recent King v. Burwell ruling represents another milestone in our nation’s effort to improve health for all, the marathon is far from over. We have the opportunity — and the responsibility — to dig deeper and realize the full potential of the Affordable Care Act.

The Connecticut Health Foundation (CT Health) operationalizes health equity as helping more people, especially people of color and the underserved, gain access to better care. And now is prime time to increase our emphasis on the better care side of the equation.

While Connecticut has one of the most successful health care marketplaces in the country and has covered almost 97% of its residents, studies and stories tell us people find navigating the health care system challenging. For example, many people who have an insurance card—some for the first time—still do not understand what their new coverage means and how to use it to improve their health.

As a result, we are launching The Listening Project this month to inspire dialogue with community leaders, consumer advocates, policy makers, payers and providers to rethink what being covered in Connecticut really means.

Often, when people share problems with us, we hear much about what cannot be done to improve things. Our intent with
The Listening Project is to focus on what can be done to help Connecticut residents understand how, when and where to use the health care system to get the care they need to stay healthy and, when sick, the care that’s needed to get better.

As part of The Listening Project, CT Health will hold two in-person events. We will also attend grantee and partner events as listeners. Additionally, we will listen using the social web at #Coverage2CareCT. This is your chance to weigh in on questions like:

  • What are some of the barriers our residents are facing with their new insurance, and what are ideas and solutions that would be effective for overcoming them?
  • What are the systems changes needed to address people’s needs and how can they be realized?

We invite you to our first Listening Session in collaboration with Christian Community Action. The event will be on:

Tuesday, July 21st from 5:30 p.m. to 7:30 p.m
Location: Wilson Library, 303 Washington Avenue, New Haven

To RSVP, call (203) 780-8335 or email Parking, childcare, and a light supper will be provided.

The next event will be scheduled for September. Stay tuned.

Please follow the online conversation through September at #Coverage2CareCT. You can also follow our Twitter account at

We look forward to hearing about your ideas and efforts, which will help shape CT Health’s upcoming grant, policy, and leadership investments. With health care consumers facing many challenges and limited collective resources, we need your help in figuring out how to make a significant and sustainable difference. We are listening.